3 Countryside Plaza, Countryside, IL 60525
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. CT
Frequently Asked Questions
Please read our FAQ before sending us a message.
Free Insured Shipping
USPS 5-6 Days is $15.00
FedEx 2-3 Days is $45.00
We accept all forms of payment! All major credit card providers: Amex, Mastercard, Visa, Discover… As well as PayPal and Venmo
After your order is placed, we do ask that if your item needs to be assembled or modified that you allow us up to10 business days before shipping. Once your item is ready to ship we have a few different delivery options.
Free Insured Shipping can take anywhere from 3-7 business days
UPSP 5-6 Day Shipping
or
FedEx 2-3 Day Shipping
What personal data we collect and why
Comments: When you leave a comment on our site, we collect the information you provide in the comment form, your IP address, and browser user agent to prevent spam.
Gravatar: If you use Gravatar, we may provide an anonymized hash of your email address to see if you have a profile picture for your comment.
Media: If you upload images, make sure they don’t have location data (EXIF GPS) embedded, as others could download and extract this information.
Contact Forms: We collect your name, email address, and website (optional) when you leave a comment, to save you from entering them again in the future. These cookies last for one year.
Cookies: We use temporary cookies to check if your browser accepts cookies, and if you log in, we save login information in cookies for your convenience. You can choose to stay logged in for two weeks with the “Remember Me” option.
Embedded Content: Articles may contain embedded content from other websites that may collect data and use cookies as if you were visiting their site.
Analytics: We use analytics to track website usage but don’t share your data with anyone.
Who we share your data with
We don’t share your data with anyone except for automated spam detection.
How long we retain your data
Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
For registered users, we store personal information in their profile. You can edit or delete your information at any time, except your username, which can’t be changed by users.
Depending on the specific item there are different things that could happen after you place your order.
If the item is ordered in the desired size and already assembled, we can have the order shipped the day of(if the order is placed before 1PM CST) or the following business day. (If order is placed after 1PM CST).
If the item requires assembly or sizing we ask that you allow us up to 10 business day to build or modify your item before we ship.
We encourage you to call us at: (630)-627-7963 if you are unsure about the completion status of your recently purchased item!
After you place your order you will be emailed a confirmation email. You will receive a physical copy of your invoice in the package along with your item.
Send us an email